United States District Court, N.D. Illinois, Eastern Division
MEMORANDUM OPINION AND ORDER
JAMES B. ZAGEL, District Judge.
Lee Arthur Momient ("Plaintiff") filed a 325-count complaint against debt collection agency, Northwest Collectors, Inc. ("Defendant" or "NCI") alleging violations of the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 et seq., Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq., the Telephone Consumer Protection Act, 47 U.S.C. § 221 et seq., Illinois Collection Agency Act, Illinois Consumer Fraud Act, and alleging that Defendant committed an invasion of privacy, intentional infliction of emotional distress, and fraud. Currently before the court is Defendant's motion for summary judgment. For the following reasons, Defendant's motion is granted in part and denied in part.
Defendant claims that North Shore Pathology Consultants and Consultant Radiologists of Evanston referred NCI two separate debts for collection purposes totaling $98.00 and $1, 100.00, respectively, which were owed by Plaintiff Lee Arthur Momient. NCI claims that Momient provided his cell phone number, 773-XXX-3989, to St. Francis Hospital. NCI and Momient dispute whether Momient consented to being contacted at this number and whether Momient told his medical providers not to contact him at the number provided for purposes of collection.
In November 2011, NCI claims that it sent Momient a validation notice for each account, neither of which was returned undeliverable, and began collection efforts on the $1, 100 debt on November 4, 2011 and on the $98.00 debt on November 11, 2011 by contacting Plaintiff at 773-XXX-3989. NCI claims that Plaintiff did not respond in writing or via telephone to the validation notice. On May 5, 2012, Momient called NCI and told an agent that he mailed a letter to NCI requesting it cease calling him to collect the debts. NCI claims it received a mailed envelope from Momient containing only a blank piece of paper, not a written dispute, with a return address on the envelope of "LM 7228 N. Bell, Chicago, IL, " dated February 6, 2012. NCI claims that it was not aware that the envelope was from Plaintiff until he called NCI on May 5, 2012, but that after Plaintiff disputed the debt orally over the phone, it marked the debts as disputed, updated the accounts as disputed to the credit reporting agencies, and did not call Plaintiff again.
NCI, a member of ACA International, claims that it trains its employees to be state and federal law compliant, educates its collectors, and tests its collectors upon hiring and annually. NCI claims that, upon receiving a written request to cease any and all further collection efforts, NCI notates the file to alert collectors not to make any calls or send any notices to the debtor and blocks the number as a "NO_CALL_PHONE." NCI claims that it has a policy to send validation notices and promptly respond to disputes received from consumers via the eOscar system by investigating disputes, verifying disputed information in its records and client's records, and updating and/or removing inaccurate credit information. If an investigation validates the information on the account, NCI will report the information as accurate. NCI contends that it has never received less than a 100% rating from eOscar.
NCI received three "eOscar" disputes from Momient; two disputes were received on May 30, 2013 for Momient's debts with Consultant Radiologists and North Shore Pathology Consultants and one on May 31, 2013 for Momient's debts with Consultant Radiologists. NCI claims that, after reviewing its records and conferring with its clients, NCI responded to credit reporting agencies ("CRAs") Experian and Trans Union on May 31 and June 3, 2014, respectively, that the accounts were accurate.
II. LEGAL STANDARD
Summary judgment should be granted when "the pleadings, depositions, answers to interrogatories, and admissions on file, together with the affidavits, if any, show that there is no genuine issue as to any material fact and that the moving party is entitled to a judgment as a matter of law." Fed.R.Civ.P. 56(c). A genuine issue of triable fact exists only if "the evidence is such that a reasonable jury could return a verdict for the nonmoving party." Pugh v. City of Attica, Ind., 259 F.3d 619, 625 (7th Cir.2001). The Court's "function is not to weigh the evidence but merely to determine if there is a genuine issue for trial." Bennett v. Roberts, 295 F.3d 687, 694 (7th Cir. 2002).
Once the moving party has set forth the basis for summary judgment, the burden then shifts to the nonmoving party who must go beyond mere allegations and offer specific facts demonstrating that there is a genuine issue for trial. Fed.R.Civ.P. 56(e); see Celotex Corp. v. Catrett, 477 U.S. 317, 323-24, 106 S.Ct. 2548, 91 L.Ed.2d. 265 (1986). The nonmoving party must offer more than "[c]onclusory allegations, unsupported by specific facts" in order to establish a genuine issue of material fact. Payne v. Pauley, 337 F.3d 767, 773 (7th Cir.2003)(citing Lujan v. Nat'l Wildfire Fed'n, 497 U.S. 871, 888, 110 S.Ct. 3177, 111 L.Ed.2d 695 (1990)). A party will be successful in opposing summary judgment only if it presents "definite, competent evidence to rebut the motion." EEOC v. Sears, Roebuck & Co., 233 F.3d 432, 437 (7th Cir. 2000). A non-moving party's own affidavit that does not contradict any prior sworn statement, even if uncorroborated and self-serving, can constitute affirmative evidence to defeat a summary judgment motion. U.S. v. Funds in Amount of One Hundred Thousand One Hundred and Twenty Dollars ($100, 120.00), 730 F.3d 711, 718 (7th Cir. 2013). Still, a plaintiff cannot rest on the allegations contained in his complaint to oppose a properly supported summary judgment motion made against him. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 106 S.Ct. 2505 (1986)(citing First Nat. Bank of Arizona v. Cities Service Co., 391 U.S. 253, 288-289, 88 S.Ct. 1575, 1592, 20 L.Ed.2d 569 (1968).
At summary judgment, the only question is whether, after considering the record in the light most favorable to the nonmoving party and drawing all reasonable inferences in the non-moving party's favor, there is a genuine dispute regarding any material fact precluding judgment as a matter of law. Lesch v. Crown Cork & Seal Co., 282 F.3d 467, 471 (7th Cir.2002).
1. Count 324: Fraud
Plaintiff's fraud claim is based on a theory that NCI "engaged in a systematic scheme to charge and attempt to collect from the plaintiff unnecessary and wholly inaccurate sums of money." Defendant has offered evidence that it was referred two outstanding debts, owed by Plaintiff, from North Shore Pathology Consultants and Consultant Radiologists of Evanston. Defendant has additionally offered evidence to support a finding that NCI attempted to collect debts and that, upon receiving a dispute via eOscar, it investigated and verified the disputed account information, according to company policy. Plaintiff has not presented any evidence that the referred debts were inaccurate sums of money and has failed to rebut evidence offered by Defendant that it was engaged in the lawful collection of referred debts. As Plaintiff has neither sufficiently alleged ...