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Petrovic v. American Airlines, Inc.

United States District Court, N.D. Illinois, Eastern Division

February 21, 2014




Pending before the Court is Plaintiff's Motion for Leave to file a Second Amended Complaint ("SAC"). For the reasons stated herein, the Motion is denied.


Plaintiff Zlata Petrovic ("Plaintiff") brought this case after her employer, Defendant American Airlines, Inc. ("Defendant"), terminated her employment. Her five-count amended complaint alleges age, sex, and disability discrimination (Counts I-III), intentional infliction of emotional distress ("IIED") (Count IV), and breach of contract (Count V). Defendant answered Counts I-III and moved to dismiss Counts IV and V for failure to state a claim upon which relief could be granted.

In response to the Motion to Dismiss, Plaintiff filed a Motion for leave to file a Second Amended Complaint. The proposed new Complaint adds factual allegations in support of Counts IV and V. Plaintiff's counsel advised the Court that if leave to amend is granted, Plaintiff will voluntarily dismiss Count V. Thus, only Count IV of the proposed SAC is at issue.

The facts underlying the IIED claim stem from Plaintiff's termination and Plaintiff's susceptibility to emotional distress. On or about January 1, 2012, Plaintiff requested that her supervisor allow her to upgrade a frequent-flyer passenger on Flight 86 from Chicago to London. Plaintiff upgraded the passenger to first class and provided a complimentary bottle of champagne. Plaintiff alleges that she gave the passenger the upgrade because she thought it was in Defendant's best interest, and that she did not receive any benefit from the upgrade. A few weeks later, Plaintiff was terminated for falsifying records and for theft.

Plaintiff alleges that those reasons were a pretext for discriminatory termination and that this was not the first time that Defendant had accused Plaintiff falsely of violating Defendant's rules. Previously, she had been accused of using the officers' lounge improperly. Plaintiff told her supervisor that all of those accusations were false, but in response the supervisor just laughed. Plaintiff argues that Defendant fired her without conducting a proper investigation or hearing.

Plaintiff supplements those accusations with a claim that Defendant was aware of Plaintiff's financial vulnerability. Plaintiff's husband is disabled, and thus Plaintiff needed to work to support her husband and family. Allegedly, Defendant took the actions it did despite knowledge of Plaintiff's "domestic situation." ECF No. 30-1 at 9.

Plaintiff alleges she suffered emotional distress as a result of Defendant's conduct prior to and after her termination. She suffers from sleeplessness, depression, low self-esteem, and loss of appetite. She has been unable to look for work and no longer enjoys the company of family and friends.


Because more than twenty-one (21) days have elapsed since service of the original Complaint, Plaintiff may amend her complaint only with Defendant's written consent or the Court's leave. FED. R. CIV. P. 15(a)(2). Leave is given freely when justice so requires. Id. But a district court may deny a plaintiff leave to amend if the amendment would be futile, such as if the amended claim could not withstand a motion to dismiss. See, Park v. City of Chicago, 297 F.3d 606, 612 (7th Cir. 2002). To survive a motion to dismiss, a complaint must contain sufficient factual allegations, which when accepted as true, state a claim that is plausible on its face. Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (citations omitted).


To state a claim for IIED, a plaintiff must plead that (1) the defendant's conduct was extreme and outrageous, (2) the defendant intended to inflict severe emotional distress (or knew of a high probability that the conduct would cause severe emotional distress), and (3) the conduct in fact caused severe emotional distress. Cook v. Winfrey, 141 F.3d 322, 330 (7th Cir. 1998). Defendant argues that leave to amend should be denied because Count IV of the proposed SAC fails to allege extreme and outrageous conduct.

The standard for extreme and outrageous is "quite high." Lewis v. Sch. Dist. #70, 523 F.3d 730, 747 (7th Cir. 2008). For conduct to be extreme and outrageous, it must be "so outrageous in character and so extreme in degree, as to go beyond all possible bounds of decency." Van Stan v. Fancy Colours & Co., 125 F.3d 563, 567 (7th Cir. 1997). "[M]ere insults, indignities, threats, annoyances, petty oppressions, or other trivialities" are not extreme and outrageous. Lewis, 523 F.3d at 746-47. Conduct is more likely to be extreme or outrageous "if the defendant knows that the plaintiff is peculiarly susceptible to emotional distress, " particularly where the defendant stands in a ...

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