The opinion of the court was delivered by: Judge Andersen
FINDINGS OF FACT & CONCLUSIONS OF LAW
This matter was presented for bench trial on July 28, 2008 wherein the parties presented evidence for the court to decide on the merits. The following findings were made.
Upon hearing all of the evidence at trial, the court made the following findings of fact.
1. Plaintiff maintained a loan with Defendant and closed the loan and paid the loan in full in September of 2000.
2. At the time the loan was closed and paid, no further money was due and owing from Plaintiff to Defendant.
3. Subsequent to the payment and closure of the loan, Defendant continued to report the payment history of the loan to Trans Union, a consumer credit reporting agency.
4. Included in the payment history of the loan that was being reported was the data for each of the previous 24 months pay history.
5. Up until August of 2006, Defendant consistently reported the current 24 month payment history of the previously closed loan. The manner in which the loan was reported in the 24 month history gave the appearance that Plaintiff has been consistently and currently over 120 days late throughout the year 2004. Therefore, it appeared that even though the loan was closed and paid by September 2000, Plaintiff was over 120 days late as recently as August 2006.
6. This reporting was inaccurate and the inaccurate information negatively reflects upon the Plaintiff, Plaintiff's credit repayment history, Plaintiff's financial responsibility as a debtor and Plaintiff's credit worthiness.
7. Plaintiff disputed the inaccurate information with Trans Union by written communication to its representatives and by following the aforementioned reporting agency's established procedure for disputing consumer credit information on four occasions.
8. Defendant received each of the four dispute notifications from Trans Union and Defendant performed investigations on each occasion.
9. In each investigation, Defendant determined that Plaintiff was correct and sent notification to Trans Union to correct the credit report. However, Defendant did not change the way it internally reported the 24 month payment history. Therefore, with each monthly reporting of the account ...